Medical Assistant
Apprenticeship Program
Information Session

Program Information Session: February 10th, 2020 6pm-8pm
Lebanon Program: Dartmouth-Hitchcock Medical Center, Auditorium E/F
Keene Program: Cheshire Medical Center, North Conference Rooms

Medical Assistant Apprenticeship Program Overview:

Do you enjoy helping people, learning, and working with a team? Would you like to make a difference every day? Are you interested in having the opportunity to earn while you learn? Dartmouth-Hitchcock Workforce Readiness Institute is looking for motivated individuals for the Medical Assistant Apprenticeship Training Program.

Up to 20 individuals will be selected and hired by Dartmouth-Hitchcock Health to become Medical Assistants working in our Lebanon and New London area clinics. An additional 10 individuals will be selected and hired to work in our D-H Keene clinics. During the 11-week training period, participants will earn college credits and an hourly training wage. At the end of the 11-week training individuals will sit for the Certified Clinical Medical Assistant (CCMA) exam.

This full-time, hands-on training program includes both classroom and clinical training. Classes offered during the program include Anatomy & Physiology, Medical Terminology, Pathophysiology, Pharmacology, Introduction to Healthcare, Healthcare Documentation, Healthcare Professional Communications, Healthcare Customer Service Skills, Medical Assistant Standards & Practices, and Clinical Medical Assisting Lab.

We encourage all interested candidates to register and attend the information session!

Information Session

Program Timeline:

Lebanon & Keene Programs:
Info Session February 10th
Candidate Assessment Testing February 11th, 12th, 13th
Interviews February 18th, 19th, 20th
Candidate Notification February 21st
Program Enrollment February 25th
Orientation March 23rd
Classroom/Skills Training March 23rd – June 5th
Start of Apprenticeship June 8th

Attributes of a Successful Medical Assistant:

  • Enjoys working with people
  • Effective communicator
  • Open-minded
  • Team player
  • Proactive
  • Thoughtful
  • Helpful
  • Courteous & Respectful

Role of a Medical Assistant:

Medical Assistants (MAs) are valued members of the clinic care team. The MA role is fast‐paced, interesting, and is guided by patient safety in every interaction. The MA is the first person to welcome a patient to the clinic, setting the stage for a comfortable, caring experience. As an MA, you will:

  • Obtain and records patient vital signs, temperature, pulse, height, weight and blood pressure and reason for visit

  • Register and document patient’s electronic medical record

  • Conduct hearing, vision, breathing and EKG testing

  • Assist providers in procedures
  • Perform EKGs, injections, bladder scans, diabetic foot exams

  • Provide exceptional patient experience and care

MA Spotlight: Meet Elissa

“Prior to the MA training program I’d worked in a variety of roles, from fashion catalog designer to plant specialist at a garden center. I knew I was ready for a change. I wanted a career that was challenging, fast-paced and meaningful, but I was unsure how to get my foot in the door. Now, six months into my apprenticeship in clinical and surgical dermatology, I work closely alongside two of the top providers in New England, as well as a team of other talented doctors, residents, medical students and nurses. Between the mentors I have in the clinic, my classroom instructors and classmates, and the D-H Workforce Readiness Institute team, I have all the support I need to continue learning and possibly in the future apply to a physician assistant program or medical school. This program has changed my life; it’s given me financial independence, confidence and a sense of purpose. It is satisfying knowing that what I do and how I act in my role as an MA has such a positive impact on so many people.”

Documents to upload or bring to the Information Session:

  • Current resume
  • Cover letter that outlines why you are interested in the Medical Assistant Apprenticeship Program and how it aligns with your future career goals
  • Professional Letter of Recommendation

We hope to see you at an Information Session!

If you have questions please do not hesitate to contact us.