* Apply By March 11th *
* $2,500 sign-on bonus for eligible Lebanon-based positions *

Have you considered a career as a Pharmacy Technician at Dartmouth Health in Lebanon, NH?

Our Spring 2024 program is now open. Please apply by March 11th.
After you apply, you will receive two detailed information session videos to learn about the Pharmacy Technician Apprenticeship Program and a link to the required Criteria Corp online assessment.

Pharmacy Technician Apprenticeship Program Overview

Do you enjoy problem-solving, helping people, providing exceptional service, and working with a team? If so, training to become a Certified Pharmacy Technician is the first step on a progressive career ladder at Dartmouth Health. As a Technician, you can quickly grow to become an Advanced Technician, a Pharmacy Lead, Trainer or Supervisor. Pharmacy Technicians are detail-oriented, enjoy a fast-paced environment and are committed to helping patients access the medications they need.

The Pharmacy Technician Apprenticeship Program is designed to give trainees the knowledge and skills they need to embark upon a pharmacy career at Dartmouth Health. Opportunities are currently available in Lebanon, NH, at the Dartmouth Hitchcock Medical Center Inpatient Pharmacy, the Norris Cotton Cancer Center Pharmacy, and the Dartmouth Hitchcock Retail Pharmacy at Centerra.

During the initial 10-week training program, trainees earn college credits and an hourly training wage. At the end of the program, trainees sit for the Pharmacy Technician Certification Board (PTCB) exam, and begin their 2,000-hour US Department of Labor Registered Apprenticeship at Dartmouth Health.

This full-time, paid apprenticeship includes remote classroom instruction, independent study, and in-person on-the-job training. The initial 10-week training program is delivered through live remote classes, taught by experienced faculty. Individual assistance is available to all trainees during independent study. On-the-job training starts in the second week of the program and is coordinated by dedicated trainers in the pharmacy.

Trainees complete these required courses during the 10-week training program: Medical Terminology, Communications, Pharmacology, Pharmacy Technician Practices, Pharmacy Calculations, Pharmacy Lab, Pharmacy Practicum, and Pharmacy Technician Certification Board (PTCB) Exam Prep.

We encourage anyone interested in learning more about the program to apply. This is the first step to starting your career as a Certified Pharmacy Technician.

This opportunity could be a great fit if you are:

An Investigator: You are interested in solving problems, figuring out how to save patients money, learning how equipment works, understanding processes and how to improve them.

Excited about Technology: You would enjoy working with the advanced robotics and informatics that are involved in dosing and dispensing drugs and medicine.

Motivated by Helping People: You gain satisfaction in your work from helping people, whether they are your customers or colleagues.

A Patient Advocate and Clinical Partner: You are able to empathize with patients, put their needs first, and protect their confidentiality.

Conscientious: You recognize the significance and importance of your work and take pride in safeguarding patient prescriptions.

Program Timeline

Spring Program 2024 Important Dates
Application Deadline March 11th
Interview Invitations March 15th
Virtual Interviews March 22nd
Verbal Offers March 25th
Offer Letters March 26th
Virtual Program Enrollment March 27th
DH Pre-employment Screenings* March 27th – April 24th
DH General Orientation April 29th
DH & PT Program Onboarding April 30th– May 3rd
PT Courses & Pharmacy Practicum May 6th – July 5th
2,000-hour DOL Apprenticeship July 8th – July 4th, 2025

* Occupational Medicine health screening, drug test, reference and background checks.

Attributes of a Successful Pharmacy Technician

  • Enjoys a fast paced environment
  • Effective communicator
  • Problem Solver

  • Team Player
  • Proactive
  • Thoughtful
  • Detailed
  • Courteous & respectful
  • Comfortable with math

Role of a Pharmacy Technician:

Pharmacy Technicians (PTs) work collaboratively with pharmacists, nurses, doctors and insurance companies to support a positive experience. PTs work in a variety of environments including our Norris Cotton Cancer Center (NCCC), outpatient (retail), and inpatient (hospital) pharmacies. Some of the job duties of a Pharmacy Technician include:

Inpatient Pharmacy

  • Prepare and deliver medications used on inpatient nursing units
  • Compound sterile medications in the IV Room
  • Restock medication kits used during emergency situations
  • Manage medication inventory and ensure products are in date
  • Perform non-sterile compounding and medication packaging
  • Engage in continuous process improvement efforts through a variety of projects
  • Pursue future opportunities to take ownership of practice areas by

    • Optimizing medication storage
    • Obtaining medication histories from patients

Outpatient Retail Pharmacy

  • Process prescription orders
  • Enter data into the computer system
  • Investigate and resolve insurance claims
  • Interact with healthcare providers and doctor’s offices
  • Prepare prescription orders for pharmacist review

  • Assist patients at check-out and drive-thru

  • Monitor prescription claims and payments
  • Obtain and document patient information
  • Monitor medication supplies
  • Provide exceptional patient experience
  • Join a congenial fast-paced pharmacy team

NCCC Pharmacy

  • Prepare IV infusions and sterile drug products

  • Restock supplies

  • Stock medications

  • Assemble IV compounding kits

  • Follow investigational protocols to prepare study medications

  • Engage in continuous process improvement efforts through a variety of projects
  • Pursue opportunities to specialize in inventory management, operations leadership, or policy and procedure development
  • Work as part of a growing pharmacy team

Apprenticeship Spotlight

Meet Chelsea

“When I began the PT program I was working full time as a baker. I had no medical background and while I loved baking I was looking for something more. I wanted a job that would require me to think and be challenged every day. I certainly have that in the outpatient pharmacy! This apprenticeship helped me become more professional, changed the way I communicate and the way I present myself. It changed my future in such a positive way. On the last day of the classroom training I was asked if I was nervous about starting work and I shared that I wasn’t nervous at all because all of the job shadowing we did gave me the confidence to start. The on-the-job training was incredibly beneficial and the shadowing made me feel like I was already part of the team.”

Application Package Includes:

  • Current resume (required)

  • Criteria Corp online assessment (required)

  • Cover letter (recommended)

  • Letter of recommendation (optional)

If you have questions, please do not hesitate to contact us.